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Terms of Service

Last updated: April 2025

1. Acceptance of Terms

By accessing or using Pact ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

2. What Pact Is

Pact is a platform that enables users to create and participate in accountability challenges. Pact provides the technology infrastructure only. We are not responsible for the content, terms, rules, or prize distributions set by challenge creators.

3. Creator Responsibility

Challenge creators are solely responsible for:

  • The rules and terms of their challenges
  • Any prize pot distribution or payouts to members
  • Disputes between themselves and their members
  • Ensuring their challenges comply with applicable laws

Pact is a payment facilitator only. We collect entry fees on behalf of creators and remit funds minus our platform fee. We are not a party to any agreement between creators and members.

4. Platform Fee

Pact charges a platform fee of 15% on all entry fees collected. This fee is non-refundable once a challenge has begun. Creators set their own entry fees above our minimum of $10 per member.

5. User Conduct

You agree not to:

  • Post harmful, offensive, or illegal content
  • Harass or intimidate other members
  • Create fraudulent challenges or misrepresent prize terms
  • Attempt to circumvent our payment systems
  • Use the platform for any unlawful purpose

6. Refund Policy

Entry fees are non-refundable once a challenge has started. If a challenge is cancelled by the creator before it begins, members will receive a full refund minus payment processing fees. Pact reserves the right to issue refunds at our discretion in cases of creator fraud or platform error.

7. Disclaimers

Pact is provided "as is" without warranties of any kind. We do not guarantee uninterrupted service, data preservation, or the conduct of any creator or member. Use the platform at your own risk.

8. Limitation of Liability

To the maximum extent permitted by law, Pact and its operators shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform, including but not limited to lost funds from creator-managed prize pots, disputes between members and creators, or platform downtime.

9. Changes to Terms

We may update these terms at any time. Continued use of the platform after changes constitutes acceptance of the new terms.

10. Contact

For questions about these terms, contact us at legal@getpact.com